Customer Service/ Technology
Our very experienced Customer Service staff works closely with both the manufacturer and the customer providing detailed information regarding order entry, shipments, order tracking, returns, and payments. In depth knowledge of each of our accounts allows you to leave the communication to us!
We are committed to staying abreast of technology changes in our industry. We are continually investing in our infrastructure necessary to make sure we are capable of communicating with the business systems of both customers and manufacturers. Our EDI capabilities eliminate any need for manual entry. This system also allows us to quickly achieve compliance with all of our trading partners. POS information can be received and easily translated.
Office Team
Barbara Anderson
847-259-0612 x102
847-259-0613 fax
banderson@hockfield.com
- Office Manager
- Accounting
- Company Liaison to Customer, Manufacturer, Sales
- EDI Coordinator
- Technology Services
Halina Kowalski
847-259-0612 x107
847-259-0613 fax
hkowalski@hockfield.com
- Administrative Assistant
- Customer Service
- Manager of Accruals and Promotional Funds
- Commission Reconciliation
Mary Danek
847-259-0612 x106
847-259-0613 fax
mdanek@hockfield.com
- Computer Data Maintenance
- Order Processing and Order Tracking
- Invoicing
- Customer Service